Privacy Policy

At Tutor AI, we are committed to protecting the privacy of all our users, including children. This Privacy Policy explains how we collect, use, and share personal information when you use our app.

Information We Collect

• Account Information: When you create an account, we collect your email address and name. You may also optionally provide your date of birth, country and school information.
• Usage Data: We use Firebase to track user interactions within the app. This helps us understand how users are using the app and identify areas for improvement. This data collection cannot be opted out of at this time.
• Crash Data and Logs: We collect crash data and logs through Firebase to help us identify and fix bugs and improve the app's stability. This data collection cannot be opted out of at this time.
• Feedback and Reports: We collect general feedback and reports related to specific AI responses. This includes the questions you input and the AI's answers. We use this information to improve the accuracy and quality of our AI.

How We Use Your Information

We use the information we collect to:

• Provide and improve the app's functionality and user experience.
• Respond to your feedback and support requests.
• Analyze app usage and identify areas for improvement.
• Troubleshoot and fix bugs.
• Train and improve our AI models.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party service providers who help us operate the app, such as Firebase. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

Data Retention

We retain your personal information for as long as necessary to provide you with the app and fulfill the purposes outlined in this Privacy Policy. We may also retain your information for a longer period to comply with legal obligations or resolve disputes.

Your Choices

• Account Information: You can update your account information at any time within the app.
• Deletion: You can request to delete your account and associated data at any time within the app.

Children's Privacy

The app is designed for users of all school ages, including children. We encourage parents and guardians to supervise their children's use of the app. If you believe that we have collected personal information from a child without parental consent, please contact us at contact@piimobile.com and we will take steps to delete the information as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app. Your continued use of the app after any changes constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@piimobile.com.

Effective Date: September 19, 2024